Claims on multi car policies are usually dealt with similarly to single car policies. All multi car policies are different so it’s important to check with your insurer, but the best multi car insurance policies will not penalise one driver if another makes a claim. If someone else on the policy makes a claim, for example if your partner makes a claim on their car, your no claims bonus will not be affected.
In case there are any changes that need to be made in the policy such as address change or any particular changes regarding the automobile or its usage, it could be done by an endorsement by the insurance provider. You need to submit a letter to your insurance provider along with the proof of the changes so that you could obtain the endorsement. There are few endorsements that might charge an extra premium from you.
To initiate the process, insured is required to submit a detailed estimate of loss to the insurance company. Independent automobile surveyors with engineering background are given the task of assessing the reason and extent of loss. They carefully inspect the damaged vehicle and submit their survey report with the insurance company who will review and examine it in accordance with the recommendations mentioned therein The usual practice is to authorize repairs with the repairer to whom letter is issued in this regard.

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