Travelers scored five points above the industry average (866 out of 1,000) in the 2018 J.D. Power claims satisfaction survey. That’s better than State Farm or Allstate but still “about average,” according to J.D. Power. Common complaints include long waits for claims resolution and difficulty contesting settlements. While everyone’s experience will vary, Travelers is less likely than companies like State Farm to impress in terms of customer service.
Yes, there are multiple insurance providers that help you renew your policy online. This is possible starting 60 days before the expiry of your existing policy. In case your vehicle insurance policy has already expired, an authorised surveyor will inspect the vehicle before reissuing the policy. The policy would only be issued subject to a satisfactory inspection and submission of required documents.

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