Comprehensive protects against theft or damage that isn’t from a collision with another car or object. That means things like earthquakes, fires, vandalism, and damage caused by animals. If you’re in an area with high rates of such environmental factors, it’s important to protect yourself with comprehensive coverage — you’re likely paying more in your premium for them as is.
Unless your plan includes some form of accident forgiveness, filing claims of any size will cause your premium to go up. For small repairs, the price to fix it may be less than the increase in your premium — a chipped windshield, for example, can often be repaired for under $100, while a subsequent increase of just 10% on your premium could run you well over that amount in annual insurance costs. Since repairs are a one-time expense, it may save you money over time to sweat the small stuff yourself.
Comprehensive protects against theft or damage that isn’t from a collision with another car or object. That means things like earthquakes, fires, vandalism, and damage caused by animals. If you’re in an area with high rates of such environmental factors, it’s important to protect yourself with comprehensive coverage — you’re likely paying more in your premium for them as is.
Travelers scored five points above the industry average (866 out of 1,000) in the 2018 J.D. Power claims satisfaction survey. That’s better than State Farm or Allstate but still “about average,” according to J.D. Power. Common complaints include long waits for claims resolution and difficulty contesting settlements. While everyone’s experience will vary, Travelers is less likely than companies like State Farm to impress in terms of customer service.
While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
Know when to cut coverage. Don’t strip away coverage just for the sake of cheaper insurance. You’ll need full coverage car insurance to satisfy the terms of an auto loan, and you’ll want it as long as your car would be a financial burden to replace. But for older cars, you can drop comprehensive and collision coverage, which only pay out up to your car’s current value, minus the deductible.
If your car is not insured and involved in an accident, you might have to pay to rent a car or cover repairs yourself. Comprehensive and Collision coverage as part of your car insurance policy is a much better value because, even if you're not involved in an accident, you can still be protected against theft, fire, vandalism and windshield damage. Want to reduce your monthly auto insurance payment? Choose a higher deductible.
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