If there are any changes in the existing policy, such as change of address or modifications to the vehicle or its use, it can be done by an endorsement by the insurance company. All you have to do is submit a letter to the insurer with proof for the required changes, and obtain the endorsement. Some endorsements may require you to pay an additional premium. Hence, you must check the correctness of the endorsement before submitting the same.
Travelers scored five points above the industry average (866 out of 1,000) in the 2018 J.D. Power claims satisfaction survey. That’s better than State Farm or Allstate but still “about average,” according to J.D. Power. Common complaints include long waits for claims resolution and difficulty contesting settlements. While everyone’s experience will vary, Travelers is less likely than companies like State Farm to impress in terms of customer service.
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