Also known as AARP, The Hartford was the recipient of the 2016 J.D. Power study for car insurance companies ability to handle claims. The Hartford scored 5/5 stars for nearly every step of the claims process; from notifying them, to the repair process, and the final settlement. Those who think a smooth claims process is the most important factor for car insurance, The Hartford should definitely be considered.
If you own a car, car insurance is a required expense in 48 of the 50 states. A lack of diligence when shopping for your car insurance could lead to a hefty monthly bill, as well as headaches if you actually need to file a claim. We researched and explored quotes from over 128 companies in 2,700 cities to determine which insurers had the lowest costs, nationally and in each state. Our team also evaluated which companies had the best track record for customer service and the claims process.
When it comes to finding the cheapest auto insurer, State Farm may not top your list; it offers the fewest discounts of our four top picks. You’ll find discounts for having multiple policies and safety features like airbags and anti-lock brakes. However, if you have young or elderly drivers on your policy, own a home, or are insuring a new car, you may want to start elsewhere.
If you’re new to auto insurance, or don’t totally understand the details of your policy, you can find a guide for that on Allstate’s website. There are articles, videos, and infographics that clearly detail how to read your policy, how to compare rates, and how to save money. Even if you don’t end up signing with Allstate, we still recommend checking out its website for the resources alone. If you’re a customer, you can use its online portal to file a claim, adjust your coverage, alter your deductibles, and add new drivers and vehicles.
Among our favorite insurers, Allstate ranked on the lower end of customer satisfaction with a J.D. Power score of 857 out of 1,000 — four points below the industry average. According to the survey, potential customers mentioned that Allstate’s representatives were less helpful than its competition and that its quotes were often more expensive. Your premium depends on many factors, and it's still worth pulling a quote, but keep in mind that your experience with the company may vary.
Products underwritten by Nationwide Mutual Insurance Company and Affiliated Companies. Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. Subject to underwriting guidelines, review, and approval. Products and discounts not available to all persons in all states. Nationwide Investment Services Corporation, member FINRA. Home Office: One Nationwide Plaza, Columbus, OH. Nationwide, the Nationwide N and Eagle, and other marks displayed on this page are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. © 2019 Nationwide Mutual Insurance Company.